The transmission security makes this an ideal package for a centralized Help Desk for a multi-site corporation.
The Dameware remote access system is protected by encryption, so it is safe to use across the internet. This enables the technician to access supported endpoints in order to investigate problems and fix them. Who would need Dameware?ĭameware gives a support team remote control access to users’ computers.
You will also read about alternative remote support packages and how Dameware compares. We’ll match or beat any price Dameware offers for the first year, too.In this review, you will read about the functions of Dameware and how you would use them. Your business can switch to Impero Connect and start using the most secure remote access tool available. If this news seems concerning, consider Impero Connect’s more advanced remote access capabilities and security features. In the wake of the SolarWinds attack, the company reassured users that Orion was the only product affected.Īdditionally, SolarWinds has been creating an experimental software build system in hopes of preventing such an attack from happening again.īut there was a second hack on SolarWinds in the meantime - this one known as “ Supernova.” The Supernova attack appears to have targeted a network management software flaw in the SolarWinds architecture. Was Dameware Compromised in the Sunburst Hack? If your business used Dameware when news of the SolarWinds attack broke, the proximity of a remote support tool to an enormous cyberattack might have accelerated decisions to consider alternatives like Impero Connect. “For the price you pay per license, we were disappointed… Getting set up took longer than we would have liked, and the documentation wasn’t up to the sort of standard we’d expect from a service charging this much.” It has the same screen sharing and file-sharing capabilities as most remote access software.Īccording to a review of Dameware by Tech Radar, it is an expensive and often confusing software product, prone to errors. What is the Connection Between SolarWinds and Dameware?ĭameware is a remote support software solution from SolarWinds, which includes cloud-based and on-premise solutions. Some Dameware users began looking for an alternative remote access tool.
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